Feature Overview


  • A single-use offer displayed in the app for a specific amount of time 
  • Coupons need to be activated first to redeem rewards


Introduction


With this kind of limited-time marketing offers, you are able to set start and end dates that mark the period when a customer can activate and redeem the coupon. Every coupon requires action from the user and includes a detailed description when clicked.


Creating Coupons


  1. Click Content in the Main Menu
  2. Select Coupons
  3. Click the + ADD NEW button
  4. You will see an empty coupon editor. To create a Coupon, fill in the fields as described below:


Title


Title of your Coupon will be visible beside its main image to the whole/selected audience.



Activation requirement


There are two ways for a customer to activate a coupon:

  • Click only - all your customers have to do is click a coupon (which activates it instantly)
  • Click & scan OR - a coupon is activated once your customers click the activate button and scan the QR code in-store (the app prompts them to do so)



Text


Once the user clicks a coupon, its detailed description opens. You can format the text using a simple text editor.




Thumbnail image


The very front image a user sees beside its title and period for which the coupon is valid. 



Full-screen image


A full-screen image displayed in the coupon detail, once the coupon is clicked.



Schedule


It is important to specify the time range when your Coupon will be visible to users. It is possible to choose:


  • display from date & time - when a coupon appears live (sometimes you may want to show upcoming coupons to your customers in advance - there will be a tiny lock icon to indicate they are not yet valid)
  • valid from date & time - when a coupon is active and ready to be used
  • valid until date & time - when a coupon is no longer active and disappears


This setting will be shown right below the coupon's title, next to its thumbnail ima



Active toggle


If not selected Active, the coupon will not be displayed.


There is also an option to pin a coupon to Top to appear at the very top of the customer's screen (to make it more prominent).



Publishing Coupons


To make your coupon public, simply click the PUBLISH button. Alternatively, you can save your Coupon as draft and return to it later or cancel it altogether.